Auto Diagnosis & Training Software

Carley Software Download Help



Info About Purchasing & Receiving Download Software:


When Will You Receive Your Purchase?

All orders are processed MANUALLY after I receive notice from Paypal that your payment has been received and approved.
There may be some time delay between the time you place your order and the time you receive it.
You will usually receive your download the same day.
But there may be a delay if your order is placed after normal business hours, at night, on a weekend or holiday, or I am out of the office.

IMPORTANT NOTE: Download links remain active for 5 days only. If you do not download your purchase within that time, your link will expire.
Email me and I will reactivate your download link if it has expired.


zip file When you purchase a download program, you will receive a DOWNLOAD LINK by email from our Google cloud account.

The email will be from Larry Carley (via google drive) drive-shares-noreply@google.com.

The email title will say Item Shared With You "CarleySoftware_SETUP.exe (or the name of another product you purchased).

The download link allows you to share (download) the setup file from our cloud account.

For You Only!

IMPORTANT NOTE:The download link is only valid for YOUR EMIAL ADDRESS ONLY.
Do not share this link with others because it will not work for anyone other than you.

Also, if you have more than one email account and want to download the SETUP file to a different address, email us and we will send you a new link.


NOTE: Gmail and many corporate, educational and government email servers block zip file attachments. That's why we send you a link.

If your corporate, school, military or other server does not allow you to download using a link, contact us and we will MAIL you the software.

Mailing you software will require an extra $5 to cover postage, and $3 to cover the cost of a CD or flash drive.


DOWNLOADING YOUR SOFTWARE PURCHASE

When you click on the download link we sent to your email address, it will take you to our Google cloud account.

This what the Google cloud screen looks like (see below).

CLICK ON THE BLUE DOWNLOAD BUTTON to download the setup file to your computer.


google cloud download screen

When you click the BLUE download button, the SETUP file will be downloaded to your DOWNLOAD FOLDER (unless you have designated a different location for downloads on your computer).

After the file has finished downloading, go to your download folder and Double-Click the SETUP file to install the software.

You can open the software at the conclusion of the installation process, or you can click on the program icon on your desktop to start the program after it has been installed.

You can leave the SETUP file in your download folder when you are done, or you can move it to a different folder to save as a backup.



CarleySoftware Installation FAQs:

Question: Where are programs installed on my computer?

Answer: The SETUP file will create a folder on your hard drive called "Carleysoftware" and will install the program files in that folder.

The SETUP file will also create a desktop icon and a link on your Start Menu.


Question: How big are the program files that will be installed on my computer?

Answer: The EVERYTHING download setup file is about 85 megabytes, and the expanded EVERYTHING program files total about 180 megabytes.

Most of our other programs (Sensor Guide, ABS Guide, Scantool Companion, etc.,) are very compact (only 2 to less than 5 GB) and use minimal hard drive space.


Question: Does installing your software alter anything on my computer?

Answer: Our software alters NOTHING on your computer other than creating a folder, a desktop icon and adding the program file(s) to your hard drive.

Our software does NOT contain any spyware, malware or anything else that might cause a problem.

We have NEVER had any virus issues with any of our products!

Our customer are very important to us, and we do everything we can to protect your privacy and your equipment.



Download or Installation Issues:

Windows Defender and otherAnti-Virus programs may prevent you from downloading your SETUP file, or from installing your software.
If this happens, go to our TECH SUPPORT page for assistance on how to resolve this issue.




IF YOU DO NOT RECEIVE YOUR SOFTWARE:


hourglass
If more than 24 hours have passed since you placed a download order and you have NOT received an email from us, don't get upset.
Check your SPAM folder to see if our email was misrouted. Also, it's possible your Paypal email address may be incorrect or out-of-date if you have changed email accounts recently.
Just send me your updated email address or an alternate email address and I will send you your download link again.

Email me at this address:
Carleysoftware email address




SORRY, NO REFUNDS on software.


TECH SUPPORT



For information about how to install software on your PC Click Here for Tech Support


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